At Détails Investigation, we place great importance on protecting your privacy and the security of your personal information. During your visit to Détails Investigation, we automatically collect information about your device and your interaction with our site through various tools (Google Analytics, Meta Pixel).
This includes the following data:
- IP address
- Location
- Hardware and software details
- Your activity on the site
- The URL and titles of the pages visited
1. Cookies
Details investigation uses cookies to enhance your experience on our website. These small files record anonymous information, such as your browsing preferences, the pages you visit, and your interactions with our site. You always have the option to manage your cookie preferences, including deleting or disabling them through your browser settings. However, please note that disabling cookies may limit certain website features.
2. The data we collect about you
Personal data or personal information refers to any information about an individual that allows them to be identified. It does not include data from which the identity has been removed (anonymized data). We may collect, use, store, and transfer different types of personal data about you, which we have grouped as follows:
Identity data include:
First name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
Contact details include:
Billing address, delivery address, email address, and phone numbers.
Financial data include:
Bank account and payment card information.
Transaction data include:
Information about the payments you have received or made and other information about the products and services you have purchased from us.
Technical data include:
IP address (Internet Protocol), your login data, browser type and version, time zone settings and location, types and versions of browser plug-ins, operating systems and platforms, and other technologies on the devices you use to access this site.
Profile data include:
Your username and password, purchases you have made or orders you have placed, your interests, preferences, feedback, and survey responses.
Usage data includes:
Information about how you use our website, products, and services.
Marketing and communications data include:
Your preferences regarding receiving advertisements from us and from our third parties, and your communication preferences.
Profile data include:
Your username and password, purchases you have made or orders you have placed, your interests, preferences, feedback, and survey responses. Usage data: includes information about how you use our website, products, and services.
Marketing and communications data include:
Your preferences regarding receiving advertisements from us and from our third parties, and your communication preferences.
3. Legal basis for the processing of your personal data
We only use your personal data when the applicable law allows us to.
4. Security
We ensure that the personal information we collect is kept in a secure environment. Our staff are required to maintain the confidentiality of your information. To ensure the security of your personal information, we implement the following measures:
- Use of SSL protocols
- Restricted access management – only authorized personnel
- Use of secure usernames/passwords.
However, it is important to note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, there is always some risk when transmitting personal information over the Internet. In the event of a breach of your personal data, we are committed to informing you as well as the Commission d’Accès à l’Information du Québec.
5. The sharing of information
Details investigation is committed not to sharing, selling, or renting the personal information collected to third parties without your consent.
6. Retention Period
We retain your personal information for a reasonable and necessary period to achieve the purposes for which it was collected. We place great importance on your privacy and are committed to ensuring the security and confidentiality of your data, while adhering to appropriate retention periods.
7. Your Rights
In accordance with Law 25, you have the right to access your personal information, and to correct or delete it if it is inaccurate, incomplete, or outdated. You also have other rights, including the right to access your personal data, transfer it, object to its processing, restrict or delete its use, correct your personal data, and withdraw your consent at any time.
8. Contact Us
If you have any questions regarding this privacy policy or your personal information, please contact our Privacy Officer:
Jean-Pierre Fortier
514-917-3107
info@detailsinvestigation.com
9. Modification of the Privacy Policy
Détails investigation reserves the right to modify the previously stated privacy policy at any time.
Last revision: November 11, 2025